Get in Touch With Us
Got a question about something you've read on goalfarmgolfclub.co.uk, spotted an error, or want to flag an issue with a casino we've covered? This page explains how to reach our editorial team and what you can expect once you do.
The Best Way to Reach Our Team
Email is the most reliable route to us. Send your message to [email protected] and a member of our editorial team will read it personally. We don't rely on automated replies to stand in for a real answer — every enquiry gets a genuine response from someone who has actually read what you sent.
We aim to reply within two working days. During busier periods this can stretch slightly, but we always follow up. Including a short summary of what your message is about in the subject line helps us route it to the right person faster.
What You Can Get in Touch About
We cover casinos not on GAMSTOP, their bonuses, wagering terms, payment methods and licensing for a UK audience, so most of the messages we receive fall into a handful of categories:
- Questions about our reviews — if something about how we've described a welcome offer, wagering requirement or withdrawal limit isn't clear, ask us directly.
- Corrections — casino terms change regularly. Bonus percentages, minimum deposits and free spin allowances on offers such as those from Betmica, Kikibet or Smash Casino can be updated by the operator at short notice. If you've come across information on our site that no longer matches what a casino advertises, we want to hear about it so we can check and update it.
- Feedback on our comparisons — if you'd like to see a particular payment method, game category or licensing detail covered in more depth, let us know what would be useful.
- General enquiries about non GamStop casinos — if you're trying to understand how overseas licensing, GBP account availability or currency conversion works before signing up anywhere, our Best Non GamStop Casinos 2026 guide is a good starting point, but you're welcome to ask us directly too.
- Concerns about gambling harm — if you or someone you know is finding gambling difficult to control, please say so in your message. We'll point you towards GamCare and other UK support services, and we'd encourage you to look into GAMSTOP, deposit limits or self-exclusion tools in the meantime.
What Happens After You Send a Message
Once your email lands with us, it's read and assessed by a real person on our editorial side — not a support script. If your query concerns factual accuracy, such as a bonus figure, a wagering requirement or a withdrawal time we've published, we'll check it against the most current information available and correct the page where needed. We date our fact-checks so readers can see how recent our research is.
If your message is a general question about how non GamStop casinos work — for example, how a shared casino and sportsbook wallet functions, or what to expect from KYC checks when withdrawing — we'll answer as plainly as we can and point you to relevant guides where appropriate.
A Note on What We Can and Can't Help With
We're a research and review site, not a casino operator, so we can't process deposits, resolve individual account disputes, or intervene directly in a withdrawal issue with a specific casino. If you're having a problem with a casino's customer support team or a complaints procedure, that needs to go through the operator directly, or to the licensing body named on that casino's own site.
What we can do is help you understand the terms you're dealing with — wagering requirements, maximum bonus bets, cashout limits and the like — so you know what questions to ask and what to check before you commit any money.
Before You Write In
A few quick checks can save time on both sides:
- If your question relates to a specific offer, tell us which casino and which page you saw it on.
- If you've spotted a factual discrepancy, a screenshot or a link to the operator's current terms helps us verify it quickly.
- If you need support with gambling harm, GamCare's National Gambling Helpline is available free and confidentially, separate from anything we can offer here.
We appreciate every reader who takes the time to write in, whether it's a correction, a question, or simply feedback on how we cover this subject. It genuinely shapes what we publish next.